You'll receive a unique license code via email that you can use to automatically upgrade your Google add-on to the premium version.
Absolutely. When you make a purchase, the email address specified in the order will receive the license key but that key is not tied to the payer's email address. A colleague can use that key to activate his or her Google account to premium.
You can raise a ticket while your support period is still valid. Support is provided for issues with installation, licensing and usage. It does not include any customization or custom new features.
A user is the same as a Google Account email address. The add-on is licensed per Google Account and you can use the license on any computer as long as you are signed in with the same email address.
After a successful purchase, you get an email from Digital Inspiration with the receipt and your unique license key. Make sure to also check your Spam folder. If you still can’t find it, forward your payment receipt to support and we'll forward you the license key.
Yes, just reply to the license email with the word CANCEL in the subject line and your subscription would be cancelled. When you cancel a subscription you’ll still be able to use your subscription for the time you’ve already paid.
It sure is. You can easily upgrade, downgrade or switch from monthly to annual billing at anytime.
Yes, you can transfer an active subscription to a different Google account once during the subscription period. The transfer facility is only available for accounts that under the annual billing cycle.
The Google add-on is developed by Amit Agarwal. He has been awarded the title of Google Developer Expert by Google for GSuite and Google Apps Script. Microsoft awarded him the Most Valuable Professional title for 5 years in a row.
If you’re on a monthly plan, there is no refund and your add-on will switch to the free tier at the end of your current billing cycle after cancellation. For annual billing, we can offer a refund if you can provide the proof that our product doesn’t work or if there is a technical problem and we are unable to resolve the matter. We offer a fully-functional free version for anyone to test our products before making a purchase.
We offer a free plan so that everyone can use our products for limited usage. At this point we do not have any discounts on paid plans.
You may send us your ideas and feature requests to the developer. If enough people request a specific feature, we may consider including it in future versions.
Our Google add-ons are used in some of the largest companies, government departments and universities worlwide including Stanford University, PWC, Uber, Zoom, Flipkart, Twilio, Harvard, Khan Academy, gov.uk, PayTm and Disney.